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As 2019 comes to a close, we take a look back and focus on some of our customers’ success from the year. We take great pride in highlighting individuals, agencies, and companies who are doing great work and succeeding in their respective industries.
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Microsoft Advertising has updated its platform to help you manage your campaigns. Register now to join our three-part, on-demand webcast series and start conducting experiments, customizing your accounts, and exploring the new Microsoft Advertising user interface.
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Don’t have time to read all of our insights? Listen to them instead! Insights with Microsoft is a daily subscription podcast of insights for marketers, and is also voice-activated, so you can listen by simply using voice commands on the platform of your choice.
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At Microsoft Advertising support, we ask: How can we help customers achieve more when they call us for help? Piloting a new approach to support calls, we increased customer satisfaction by 16 points, leading to Microsoft winning the acclaimed TSIA STAR Award.
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With seismic shifts in consumer behaviors, agencies are under intense pressure to find a winning formula for success. The upside: we found that top marketers are leveraging agencies twice as much as marketers who are building their own capabilities.
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