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Search is more important than ever for retailers to connect with consumers. As eCommerce grows, retailers have an opportunity to better understand consumers through their search behavior, driving both performance and insights for business recovery. Get the most out of your budget and return on ad spend through industry insights, latest consumer trends, and actionable product information. Be sure to bookmark this page to not miss any updates!

On Demand: Increase your store associates‘ productivity and agility

Discover the new role of the stores and how the Microsoft Store Leadership team transitioned to the next normal. Also includes a client story from H&M on how they leverage technology to let every store associate become a brand ambassador.
 Watch the webinar

On Demand: Retain your customers and adapt to new behaviors

Learn how you can leverage data (online, social) and tech to meet your customer needs and accomplish your goals, and see how companies like H&M and Starbucks are adapting to a changed environment.
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On-Demand: Maximise business continuity

The need for supply chain transparency and the ability to take quick actions based on real time data is growing. Learn how companies like McDonalds are learning from the current crisis and are preparing for the new normal.
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Gain a 360 view of your customer

Discover how you can transform your customer connections with Microsoft Dynamics 365 in this short on-demand webinar.

Brand (Dis)Loyalty in the UK Retail Market

Due to the lockdown, normal purchasing-decision processes have been disrupted. This has also affected brand loyalty as consumers have become more mindful of securing the best deal. Read what this means to your business.
 Download the research

MandM client success story

MandM Direct uses Microsoft Advertising audiences to get closer to customers. Discover how your business could benefit from this too.
 Read the full story

Retail Ready | All you need to know to get ready

Watch our on-demand retail webinar with product updates, the latest insights and more! In less than one hour, you’ll get all the information you need to get ready for the retail season.

 Watch now

The Retail Product Roadmap

We are continuously adding features that make you stand out of the crowd. In this video Product Manager Nitin Hegde shares the latest retail features for the UK and rest of EMEA.

Find an overview of the latest retail product features that are (or will be) available in your market.

 Download product roadmap

Microsoft Advertising Shopping Campaigns: Foundations

Watch this on-demand Microsoft Advertising Shopping Campaigns training to learn more about feed and campaign optimisation, and feed errors. This training is suitable for starters and intermediate levels.
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Microsoft Advertising Shopping Campaigns: Optimisation

This on-demand training is a follow-up on Microsoft Advertising Shopping Campaigns: Foundations. Learn how to optimise your campaign structure and analyse reports.
 View on-demand training