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Microsoft Advertising Blog

Kenneth Andrew

Vice President, Global Small Medium and Channel Partner, Microsoft Advertising

BLOG POSTS BY Kenneth Andrew

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How SMBs can start 2020 with smarter customer-centric marketing

It’s 2020, and everyone’s refreshing their personal and professional goals. It’s a good time to rethink your small business approach to marketing, and set a foundation for success by implementing the latest customer-centric insights and strategies.

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Announcing the Microsoft Advertising Sweepstakes!

Participate in the Microsoft Advertising Sweepstakes for a chance to win exciting prizes, including a trip to Microsoft Advertising Elevate (Microsoft Advertising’s largest event of the year), an Xbox One console, gift cards and more.

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How Microsoft is adding more value to every customer interaction

At Microsoft Advertising support, we ask: How can we help customers achieve more when they call us for help? Piloting a new approach to support calls, we increased customer satisfaction by 16 points, leading to Microsoft winning the acclaimed TSIA STAR Award.

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