Case study

Digilatics Achieves 460% ROAS by Unlocking High-Intent Growth in the Home Inspection Industry with Microsoft Advertising

May 11, 2026
Cheerful female businesswoman standing with colleague looking at a digital tablet in a modern office space

Overview

Digilatics identified a high-potential growth opportunity within the competitive home inspection industry by leveraging Microsoft Advertising’s unique audience reach and AI-powered campaign capabilities.

By strategically integrating Performance Max campaigns and precision keyword targeting, Digilatics generated 575,490 impressions in five months and achieved a 460% return on ad spend (ROAS)—transforming Microsoft Advertising into a scalable lead-generation engine for its clients.

The Challenge

The home inspection industry is highly competitive and heavily dependent on capturing high-intent search demand. Digilatics sought to:

  • Access untapped search volume beyond traditional platforms
  • Reach homeowners actively searching for inspection services
  • Increase high-quality lead generation
  • Maintain strong return on ad spend
  • Differentiate its agency value proposition within a niche vertical

The agency recognized that Microsoft Advertising’s default ecosystem positioning and unique user base offered an opportunity to reach incremental audiences often missed elsewhere.

The Strategy

Digilatics implemented a focused vertical expansion strategy centered on precision targeting and AI-driven campaign scalability.

1. Platform-Specific Optimization

Rather than duplicating campaigns from other platforms, Digilatics adapted its strategy to align with Microsoft Advertising’s unique user behavior and ecosystem.

Exact-match keyword targeting captured high-intent homeowners actively searching for inspection services.

2. Leveraging AI-Powered Performance Max

Performance Max campaigns enabled Digilatics to expand beyond search placements while maintaining relevance and efficiency. AI-driven optimization automatically adjusted placements and bidding to maximize performance across Microsoft’s network.

This balance between precision and scale allowed the agency to capture both immediate intent and incremental reach.

3. Vertical Expansion

Digilatics expanded campaigns into related inspection categories, including environmental and commercial engineering inspections, broadening revenue opportunities while maintaining targeting relevance.

Implementation

Campaign execution focused on:

  • Exact-match, high-intent keyword targeting
  • Performance Max campaigns across Microsoft placements
  • Continuous performance refinement
  • Expansion into additional inspection verticals

Microsoft Advertising became a core component of Digilatics’ vertical growth strategy rather than a supplemental test channel.

The results

Over a five-month period, Digilatics achieved:

  • 575,490 impressions
  • 460% return on ad spend (ROAS)
  • Consistent high-quality lead generation within the home inspection industry
  • Expanded client participation on Microsoft Advertising following demonstrated success

These results validated Microsoft Advertising as a powerful growth engine within niche, intent-driven industries.

“Many advertisers overlook Microsoft Advertising, but that’s exactly where the opportunity lies. By combining precision targeting with AI-driven scale, we turned it into a high-performing acquisition channel for a competitive vertical. This is the kind of strategic advantage that defines modern performance marketing.”

— Mehwish Amjad, Performance Marketing Specialist

Why It Matters

Digilatics’ success illustrates how agencies can unlock untapped, high-intent demand through Microsoft Advertising—particularly in niche, service-based industries.

By combining AI-powered Performance Max campaigns with precision targeting, the agency delivered scalable lead generation while maintaining exceptional return on ad spend.

This case reinforces Microsoft Advertising’s strength in driving efficient growth within competitive vertical markets.

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