Confirmation

Thank you for your inquiry. We take privacy seriously at Xandr and appreciate the time you’ve taken to contact us.

We understand how frustrating it is when something does not seem to work as expected and want to make sure you and others are able to easily exercise your privacy rights. Provide any additional information that would help us investigate what you encountered. For example, which option you clicked (access, delete, opt out).

Another helpful piece of information is which browser you were using. Some browsers have cookie configurations that prevent us from marking a device as opted out. Adblockers frequently block the site’s ability to communicate with your browser to set the opt-out cookie, so if you are using an adblocker, that may be causing the interference.

Finally, what did not work as expected? Was there an error message, or did something else happen that you did not expect? Any additional information you can provide would be useful in ensuring that the optout works as expected.

Regards,

The Xandr Privacy team