Create smarter customer journeys

Microsoft Advertising’s intelligent solutions use AI to understand people and their intent, delivering personalized experiences that make every connection count.

Get ahead of the customer decision journey

The customer decision journey continues to evolve, and shoppers are more complex than ever. The path to purchase is always changing, and this is where we can help. Find out from market leaders on what it means to be ahead of the customer decision journey.

Find out how

Are you curious about how market leaders engage their customers?

We were too, so we spoke with them and discovered that the secret is mastering the customer decision journey. We’d like to share these tips and tricks to help you engage with your ideal audience when it matters most.

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Forward thinking at play

What is your CXQ? We speak to some of the top business leaders about their thoughts on combining customer insights with AI technologies to creatively build your business.

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Webcast: The Art and Science of Customer Centricity

There is an art to mastering the customer decision journey, and we want to share this information with you.

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Success story: Flying high with innovative data management

Find out how one of the largest airlines in the world implemented Microsoft Audience Ads and saw an 18% increase in year-over-year revenue.

See for yourself

Get ahead this holiday season

Did you know that artificial intelligence (AI) plays a role in optimizing your campaign performance? Learn more with our holiday season marketing tips, tricks and insights to set your brand apart.

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Webcast: The Art and Science of Search + Native

Get the five winning tactics that marketing pros use for combining search and native ads to grow customer engagement and campaign ROI.

Watch on-demand