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The Download, Episode 8: Retail insights and trends

July 2021

The Download

Duration: 24:49

Episode 8 of The Download is here and retail is back. In this episode of The Download, we look at:

  • Retail insights and trends for the coming post-pandemic world.
  • A discussion with author Jonah Berger on how changed behaviours in shopping and working could lead to a broader resistance to change.
  • A rundown of Cannes Lions 2021, where Microsoft was named “Creative Marketer of the Year.”
  • A discussion between Nora Xu and George Nguyen, Editor of Search Engine Land on the Asian-American experience.

This is the final episode of our first season. Watch episodes 1 through 7 and now 8, at