Skip to main content

Experience new growth possibilities with Microsoft Advertising today >

Microsoft Advertising support

If you’re an existing customer looking for assistance, select the specific product you need help with below, and choose the resource or tool that works best for you. ​

If you're not an existing customer and you have questions about getting started, contact an expert and pick your product for more information.

Select your product

Get started with search, shopping, display, and video on the Microsoft Advertising Platform. 

Call us

Hours vary by location

Chat with us

24 hours a day, 7 days a week

Tweet us

Get help and support fast via X.

Ask the community

Request advice, share ideas, and discover best practices.

Visit Microsoft Advertising Help Center

Get assistance directly from our center.

In a different country/region?

We’re showing you support options based on where we think you’re located.

Visit Xandr Customer Support Portal

Retail Media includes both advertisers or retailers.

Visit PromoteIQ Help Desk

Email us

[*] Powered by Xandr
[**] Powered by PromoteIQ