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Don’t have time to read all of our insights? Listen to them instead! Insights with Microsoft is a daily subscription podcast of insights for marketers, and is also voice-activated, so you can listen by simply using voice commands on the platform of your choice.
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With seismic shifts in consumer behaviors, agencies are under intense pressure to find a winning formula for success. The upside: we found that top marketers are leveraging agencies twice as much as marketers who are building their own capabilities.
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Creating better experiences for your customers is not about relying on AI. At a time of advancing automation, creativity remains the essential differentiator. Discover how market leaders are increasing engagement by anticipating customer behavior.
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Is your profiling enabling you to deliver tailored-fit, seamless interactions? We’ve gathered cutting-edge data and uncovered ways top marketers are rethinking customer profiling, to deliver highly personalized, customer-centric experiences and touchpoints.
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In today’s competitive marketplace, the one thing that sets marketers apart is their ability to deliver a better customer experience (CX). Learn how to achieve a high Customer Experience Quotient (CXQ), and drive results using data and technology.
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