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At Microsoft Advertising support, we ask: How can we help customers achieve more when they call us for help? Piloting a new approach to support calls, we increased customer satisfaction by 16 points, leading to Microsoft winning the acclaimed TSIA STAR Award.
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With seismic shifts in consumer behaviors, agencies are under intense pressure to find a winning formula for success. The upside: we found that top marketers are leveraging agencies twice as much as marketers who are building their own capabilities.
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Microsoft Advertising Editor is a powerful tool designed to help you achieve more in your business and campaigns. Check out recent improvements and learn how your feedback has helped shape Editor into an intuitive desktop application that’s a joy to use.
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Creating better experiences for your customers is not about relying on AI. At a time of advancing automation, creativity remains the essential differentiator. Discover how market leaders are increasing engagement by anticipating customer behavior.
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Is your profiling enabling you to deliver tailored-fit, seamless interactions? We’ve gathered cutting-edge data and uncovered ways top marketers are rethinking customer profiling, to deliver highly personalized, customer-centric experiences and touchpoints.
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