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Case study

Priceline builds 100,000 customized ads in minutes with Copilot

October 30, 2025
Person wearing a blue sleeveless top holds up a smartphone displaying a Priceline hotel offer for up to 60% off. The background features pink clouds and the Priceline logo with the tagline "Go to your happy price" in blue text.

The goal: Explore boundary-pushing campaigns they never had time for

For over 25 years, Priceline has helped millions of travelers book their trips, from flights and hotels to rental cars and activities. With a presence in markets around the world, Priceline connects audiences with personalized experiences on a truly global scale. 

To do so, the paid media team manages an astounding 200,000 campaigns. Still, they saw the huge potential to pursue niche and emerging marketing opportunities, such as independent properties, upper-funnel destination searches, and one-time travel occasions such as concerts and festivals.

But the sheer volume of ads needed for these trials posed a perpetual deterrent. The paid media team would need to produce enough high-quality, city-specific, keyword-rich ad copy for hundreds of thousands of ads, while meeting specific editorial criteria, from character limits to policy guidelines.

The team needed an efficient, ultra scalable way to create custom-tailored ads that are on-brand and aligned with specific landing pages—all without diverting the team’s focus from core business strategies.

 

The solution: Copilot brings staggering scale to Priceline’s ad strategy

Priceline partnered with Microsoft Advertising to deploy Copilot in Microsoft Advertising Platform's asset generation capabilities through the Campaign Management API into their proprietary ad platform. The approach combined generative AI with Priceline’s own landing pages and a Google Sheets workflow.

Here’s how they made it work... 

  • Automated asset generation: Analysts paste a landing page URL and a short text prompt into Google Sheets. Copilot instantly produces multiple ad headlines and descriptions, saving hours of manual copywriting.
  • City-specific customization: The system balances copy length and city references, ensuring every ad is compliant and location relevant, whether it’s “San Jose hotels” or “Las Vegas weekend stays.”
  • Always on-brand and on-message: Because Copilot scrapes Priceline’s landing pages, the ads naturally include key phrases, offers, and brand voice, keeping messaging consistent across campaigns.
  • Expanded marketing coverage: With bulk copy created through Microsoft Advertising’s API integration, Priceline can launch hundreds of new, relevant ads for destinations, boutique hotels, and events within minutes.
"Without Copilot, generating ad copy for hundreds of thousands of ads would have required endless manual writing, trimming, and fitting. Copilot does the heavy lifting for us—scraping landing pages for our brand tone and terms, and enforcing character limits across different products and cities."

— Yetish Srinidhi, Senior Analyst, SEM, Priceline

The results: More coverage and stronger engagement

By using Copilot in Microsoft Advertising Platform, Priceline expanded into previously untapped marketing ideas that once felt out of reach, significantly improving performance:

  • Independent properties. Priceline supports more than 200,000 boutiques, non-chain, and local hotels. With Copilot, they developed ads to support travelers looking for unique, off-the-beaten-path stays.
  • Upper-funnel destination searches. Campaigns now capture interest earlier in the journey, when travelers are browsing broad queries like “Hawaii” or “Paris,” even before they’ve committed to a trip.
  • Event-oriented tourism. Priceline launched new keyword expansions such as “hotels Beyoncé Atlanta” to meet travel demand around concerts, festivals, and sports events. Previously, these point-in-time occasions felt too temporary to prioritize.
  • Custom landing pages. Copilot’s asset generation capabilities solved the challenge of directing ads to the most relevant pages. By dynamically pre-populating ad group keywords onto landing pages as copy or filters, Priceline created a smooth booking experience for travelers.

Together, these efforts delivered an immediate 10% lift in click-through rates (CTR)1 on ads produced with Copilot. Tasks that would have required hundreds of hours of manual work are now completed in minutes. By automating ad creation, Priceline freed up time to focus on bigger opportunities and campaign growth.

How you can achieve similar success

Ready to boost your own advertising strategy? Here are a few tips from Priceline...

  • Integrating Copilot with your existing tools: Connect Copilot to a cloud-based spreadsheet to help you organize large ad portfolios and makes asset generation more manageable.
  • Pairing your landing pages with keyword prompts: Use real URLs alongside your ad prompts to keep copy on-brand and ensure every headline or description matches the searcher’s intent.
  • Directing your ads to custom landing pages: Microsoft Advertising’s API integration allows you to dynamically pre-populate landing pages with ad group keywords, creating an easy, relevant booking experience.
"Copilot in Microsoft Advertising Platform brings the agility of generative AI to our campaigns. It allows us to diversify ad copy, reach niche properties, and capture event-driven travel at scale—all while following strict copy guidelines. This approach is making a meaningful impact on our business."

— Brian Coccaro, Senior Director, SEM, Priceline

Microsoft Advertising Platform Highlights

  • Copilot asset generation through the Campaign Management API enabled creating hundreds of thousands of ads
  • Bulk ad copy management integrated with Google Sheets
  • On-brand, keyword-rich messaging generated within strict character limits and based directly on landing pages
  • City-specific customized ad copy at scale

Results at a glance

  • Immediate 10% boost in CTRs:1 (compared to manually created assets)
  • Expanded coverage for upper-funnel destination searches
  • New event-based campaigns for concerts, festivals, and sports events
  • Custom landing pages for more relevant booking experiences

Ready to get started with us?

Talk to a Microsoft Advertising expert today to learn how Copilot can help your team generate compliant, relevant, and high-performing ad copy.

[1] Priceline campaign data, comparing 7/14/2025 to 8/3/2025 with 8/4/2025 to 8/24//2025.