March 24, 2021
At Microsoft Advertising, we're committed to delivering accurate and relevant information to our customers and protecting them from low-quality or harmful experiences. With 2021 underway, we share and reflect on security and safety successes in 2020.
December 03, 2019
At Microsoft Advertising support, we ask: How can we help customers achieve more when they call us for help? Piloting a new approach to support calls, we increased customer satisfaction by 16 points, leading to Microsoft winning the acclaimed TSIA STAR Award.
October 28, 2019
In today’s competitive marketplace, the one thing that sets marketers apart is their ability to deliver a better customer experience (CX). Learn how to achieve a high Customer Experience Quotient (CXQ), and drive results using data and technology.
October 08, 2019
This year, holiday sales revenue could top $1 trillion for the first time. Digital sales are accelerating, so having a digital marketing strategy that incorporates paid search is key. Check out our tips to help you maximize sales this holiday season.
October 03, 2019
Accessible Marketing is the practice of enabling as many people as possible to receive your marketing and media, including people with disabilities. This helps your small-to-medium sized business empower more people and make a positive social impact.