The Download, Episode 8: Retail insights and trends July 2021 The Download The Download Duration: 24:49 Episode 8 of The Download is here and retail is back. In this episode of The Download, we look at: Retail insights and trends for the coming post-pandemic world. A discussion with author Jonah Berger on how changed behaviours in shopping and working could lead to a broader resistance to change. A rundown of Cannes Lions 2021, where Microsoft was named “Creative Marketer of the Year.” A discussion between Nora Xu and George Nguyen, Editor of Search Engine Land on the Asian-American experience. This is the final episode of our first season. Watch episodes 1 through 7 and now 8, at microsoftadvertising.com/thedownload.